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Mental Models - When you see what you want to see

Mental models are based on information we pick up and assumptions that influence how we understand a situation and what action we take.

Mental models help us to react quickly and efficiently to given situations. That is, of course, if our mental model is accurate.
Sometimes we see what we want to see. This means we fit the information we are receiving to confirm what we believe is happening.
This is known as confirmation bias.
It has caused planes to crash short of the runway, trains to derail and patients to die from a wrong medication.
Confirmation Bias
In this short trailer form the video Situation Awareness in the Workplace - Unclear and Present Danger Professor Rhona Flin discusses the concept of Confirmation Bias and the implications for every individual in the workplace.





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If you would like to view the full video Situation Awareness - Unclear and Present Danger contact us for your online preview.


FREE Training Download - Confirmation Bias

 This FREE Training Exercise describing confirmation bias discusses 2 real case studies, includes role plays and a self evaluation exercise.