We Need to Talk

How to deal with poor staff performance

Give managers the skills and the confidence to confront their staff about performance issues.





We Need to Talk is used by hundreds of organisations world wide including:

University of Southampton • SAI Global • University of East Anglia • Brunel University • ICI • Bridgestone • Medicare • Queenland University • BOC Gases • Qantas and many more in all industry sectors.


Customer review

We Need to Talk gives managers a practical, straight forward, how-to approach to performance counselling. The principles would be useful in any environment. Training & Development, Bridgestone



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Sample study guide


Key points

The video details the 7 steps that comprise a successful structure for these meetings and the key counselling techniques. These are shown through typical workplace scenarios.
  • A proven structure for a positive outcome
  • The techniques to deal with the emotions and barriers which happen during these difficult counselling meetings

Training package includes:

  • DVD - 23 minutes
  • Guide on CD
  • Languages - DVD also available in Chinese

Flexible delivery formats



UK: £595 plus VAT. Australia: $895 plus GST.

Intranet delivery:

Annual licence UK: £995 plus VAT. Australia: $1495 plus GST.

Multiple DVDs:

UK                                                   Australia
2 copies - £895   (saves £295)       2 copies - $1250 (saves $540) 
3 copies - £1150 (saves £635)       3 copies - $1885 (saves $800) 
4 copies - £1495 (saves £885)       4 copies - $2100 (saves $1480) 
5 copies - £1795 (saves £1180)     5 copies - $2400 (saves $2075)

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